For people with mobility disabilities
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Accessible Facilities- The meeting with you can take place at one of the Bank of Cyprus (CISCO’s parent company) branches that have automatic doors, step-free access, parking space, accessible restrooms, and private meeting rooms. To schedule an appointment, please contact us at the email address ciscocustomerservice@bankofcyprus.com or call us at 22121700, option 3.
- The reception staff is available to assist you from the moment you arrive.
- Service dogs are welcomed at the BOC Branches, as long as the proper harness and certification are presented.
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Customer Service Department
- You can contact CISCO’s Customer Service Department at the email address ciscocustomerservice@bankofcyprus.com or by phone at 22121700, option 3, to get information about issues related to your brokerage account or for other relevant inquiries.
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Brokerage Transactions
- You can contact CISCO’s Brokerage Department at the email address ciscobrokerage@bankofcyprus.com or by phone at 22121700, option 2 or at the email address or phone number of the Tied Agent (https://www.cisco-online.com.cy/en-gb/home/who-we-are/tied-agents/) that you have chosen for the transmission of your orders.
- You can obtain access to the Global eTrading Platform for the online transmission of your orders.