For people with hearing disabilities

• All information about our services is accessible to individuals with hearing disabilities, thus ensuring a smooth digital experience.

• The meeting with you can be held in one of the Bank of Cyprus (CISCO’s parent company) branches that have soundproof meeting rooms.  To schedule an appointment, please contact us at the email address ciscocustomerservice@bankofcyprus.com.  Soon, you will be able to request a sign language interpreter that will be provided by CISCO at no additional cost.
• The reception staff uses clear visual cues to provide the support you need.
• Service dogs are welcomed at the BOC Branches, as long as the proper harness and certification are presented.

You can contact CISCO’s Customer Service Department at the email address ciscocustomerservice@bankofcyprus.com for inquiries regarding your brokerage account or for other related information.

• You can contact CISCO’s Brokerage Department at the email address ciscobrokerage@bankofcyprus.com or at the email address of the Tied Agent (https://www.cisco-online.com.cy/cisco-home-page/who-we-are-gr/tied-agents-gr/) that you have chosen for the transmission of your orders.
• You can obtain access to the Global eTrading Platform for the online transmission of your orders.